Cancellation of Membership, Subscription, to Credit Card/Bank

13:30 26/01/2014 in Consumer


Cancellations should be done by letter promptly.  Be sure to send this to your credit card or Bank Company promptly because they are guided by paperwork, not phone calls.  An initial phone call may be used to initiate paperwork.  However, in our experience, sending the initial paperwork first helps get the transaction done more effectively by dealing by mail or fax.

Include a copy of this letter with your notice of cancellation to the supplier.  If your initial charges were made to a credit card, you stand a better chance of getting that charge reversed by the supplier if they know you have taken this initial step.  If you want to get the charge reversed later, because you have trouble with the supplier, this initial contact with the complete information, will expedite the process and increase the odds in the final result being in your favor. 

Credit Card companies and Banks are not especially prompt at implementing these cancellations nor are suppliers very prompt in ceasing to do these activities.  So, you must carefully inspect incoming Credit Card and Bank statements to be sure these chargeback activities have ceased.  This is especially a problem with Banks than have gone through recent mergers and/or consolidations.  It took me, for example, 5 months to eliminate a wrongful debit from a health club to our Bank.  The health club, in good faith tried to put the transfer correction through, as did the Bank; neither succeeded for 5 months. 

A housekeeping suggestion is to keep a record of your subscriptions and memberships in a separate file area.  You do not necessarily need separate folders for small issues.  However, it is helpful in the long run if you have one or more disputes or cancellations you are trying to effect.  As Lenin once said, “Sometimes you have to take one step backwards to go two steps forward.”  Filing is like that!

Organizations are strongly influenced by the appearance of your documents as we have said in other areas of this Guide.  Clearly typed letters accompanied by copies of original documents tend to influence them strongly in your favor to give you what you want since organized people, as they know, are more apt to be persistent.  Be guided accordingly in your collecting data to accompany cancellations and other communications, as well as in your setting up file procedures.  Tip on setting up these files:  Don’t overextend yourself and try to reconstruct data from the past.  Just start with new items and collect that information going forward.  You can add copies of Credit Card or Bank statements showing the transmittal data to these files, even if you don’t have the original paperwork.  Be guided by the idea that some organization is better than none, and that within a few years you should have most of it in order. 

Tiếng Việt | Tiếng Anh

Hỏi Chuyên gia

Trong trường hợp đã là thành viên: Đặt câu hỏi miễn phí với chuyên gia Câu hỏi của thành viên sẽ được trả lời trong vòng 7 ngày. Trong trường hợp khẩn cấp, vui lòng liên hệ (08). Đặt câu hỏi
Tìm kiếm câu trả lời trước khi đặt câu hỏi

Danh sách chuyên gia